Amazon prime app wont download on apple tv 4k

 · For us the issue was seen when trying to watch Carnival Row, it worked a week or so ago so I assume it was caused by the latest Amazon Video app update a week ago. For those that have tvs that have a native Amazon app, as my Sony tv does, it works fine. Also on iPads and iPhones it’s fine. It just affects the 4K ATVs.  · Prime app 4K works and shows on my phone but not my TV. After forking out for a 9 series SUHD and prime who is responsible? You cannot update the app as I can see, so surly this sits with Samsung? Could this qualifie for a refund either from Amazon on there prime subscription or Samsung as service not providing as advertised. On my Apple TV my amazon prime app won’t play Carnival Row, but it will play any other shows. unhooked all other HDMI equipment but UHD just won't play on Prime. 4K HDR works on Netflix, Vudu and Itunes and UHD Prime plays on the built in TV app and Rokus so I'm assuming it's a problem with the Prime app on Apple TV. If so I’m.

At the moment, the Android Amazon Prime Video app supports 4K streaming for select movies and TV shows. Of course, your phone or tablet must also support 4K resolutions as well for this to work. The first thing of note to mention here is that Amazon's new addition to the tvOS App Store offers full compatibility with the latest Apple TV 4K, which means it supports 4K+HDR bltadwin.ru existence of Apple TV 4K, as well as this new native app directly from Amazon, should definitely help Apple pull back some of that vital market which is dominated by Roku, and, quite ironically, Amazon. The Apple TV app and Apple TV+ app availability might vary by country and region. Learn what's available in your country or region. The Apple TV app and Apple TV+ app features and supported devices also might vary by country and region. On Amazon Fire TV devices, you can't purchase content from the Apple TV app.

Exit the Prime Video app on your smart TV, console, tablet, smartphone, or PC and restart it. A great place to check online to see if there is an outage being reported is bltadwin.ru The Amazon download page needs to be more specific about which devices can and CANNOT use the Apple TV app. Found an article on a tech site that has infinitely more information about this situation than Amazon cares to provide. "The Apple TV app is not compatible with Fire TV (1st and 2nd Gen) and Fire TV Stick (1st Gen).". As other Apple TV apps are giving me 4K content without error, the problem is either an issue with a new version of the Amazon Prime app (updated 1 week ago) or an issue with Amazon's streaming servers. If no one is noticing the issue using Android TV or Rokus, I would be more likely to suspect the app has a bug.